-
03
-
03
-
03
-
03
-
03
-
-
03
-
-
03
-
03
-
03
-
-
03
-
03
-
-
03
-
03
-
-
03
-
03
-
03
My Account Setup and FAQs
My Account FAQ's
I forgot my password.
Click on “Buy Tickets” at the top of this page. This will open a new tab. Click “Login” on the top right of the blue bar.
Click “Forgot Password?” and enter in your email address for your account. After you click “Send Email”, it’ll say “Email has been sent.” Now, check your email inbox, follow the prompts, and reset your password.
If you receive the message “This email email@email.com you have entered was not found, visit the FAQ “I forgot which email address I use for my account.” To keep your account secure, the AMFS box office staff cannot access or reset your password.
I forgot my email address.
Click on “Buy Tickets” at the top of this page. This will open a new tab. Click “Login” on the top right of the blue bar.
In the new popup window, click “Forgot Password?” and enter in your email address. If you get the message “This email email@email.com you have entered was not found.”, click 'Back.' Try the same process with a different email address until you get the message “Email has been sent”.
Now, check your email inbox, follow the prompts, and reset your password. You are ready to log in with that email address and password!
Can I exchange my tickets online?
No. Our ticket sales are final and there are no refunds or exchanges on tickets. Please see our Terms and Conditions for AMFS ticket policies.
How do I update my mailing address
and phone number?
Once you log into your account, click your name on the top right in the blue bar and select My Account. Your account page will now appear.
Click “Change your personal information” which will take you to your profile. Update your information and click the green “Save” button at the bottom. You’ve updated your contact information!
If you have questions logging into your account, see FAQs above titled “I forgot my password” and “I forgot which email address I use for my account.” to learn how to gain access to your account.
I have a package in my account.
How do I redeem it for tickets?
Log into your account. Make sure that you are logged in by checking that your name appears at the top right corner of the page. Once you’ve checked that you’re logged in, click “Calendar and Tickets” at the top of the page. Our list of events will appear chronologically. You may either scroll down to the desired event, choose a department from the dropdown to narrow down the list by series, or type in the title of the event to find it in the list.
Once you’ve found your desired event and if it is included in your pass, you will see text in the bottom right corner that says “Package eligible”.
Click the “Buy Tickets” button, scroll down and then click “Select seats from map”. This will open up the seat map and your package, should it apply to this event and should you have tickets available to use for this event, you’ll see a box that says “Member benefits available”.
Click on your desired seat and when a popup appears, it will display your pass and the pass price for that seat. Click “Add” to select that seat location and it will be added to the right hand side of your screen.
Once you’ve added your desired seat(s) with your appropriate pass, click “Add to cart”. You may now select your delivery method and checkout OR click “continue shopping” to add more tickets and events to your cart.
Having trouble with your account?
Fill out this form and we will get back to you!
Purchased tickets with your email address previously?
Visit this website to login with a username and password.
- In the Login text box, click “forgot password” and enter the email you’ve used to purchase tickets in the past.
- If you receive this error “The email email@email.com you have entered was not found.”, that means you’ve used a different email in the past. Try a different one or see below to register an account with us.
First time purchasing tickets with the AMFS?
Visit this website to register with a username and password.
- Click the “Register” button under “Don’t have an Account?”
- Enter in your contact information and click “Add Account”.
- It will say “Congratulations! Your account has been created” – you now have an AMFS ticketing account and can click “Login to your account” to access your account.
- If you get the following message “The email address is already associated with a user account. Please log in to complete your purchase, or sign up under a different email address,” your email is already associated with an account. Simply click “forgot password?” to have an email sent to that email address to choose a new password.
- Log in to your account to purchase tickets!
-
03
-
03
-
03
-
03
-
03
-
-
03
-
-
03
-
03
-
03
-
-
03
-
03
-
-
03
-
03
-
-
03
-
03
-
03