Plan Your Visit

Transportation to Aspen 

• The Aspen Chamber Resort Association (ACRA) has guides on how to travel to Aspen by air and car on its website.  

Transportation to the Michael Klein Music Tent and Harris Concert Hall 

• We urge you to walk, bike, or take the bus to all Festival events. It is a 15–20 minute walk from downtown to the Tent through a charming historic residential neighborhood. To use an app for directions, use the venue name or the address 960 North 3rd Street in Aspen.  

• Buses regularly serve our facilities. Call RFTA at (970) 925–8484 for personalized schedule information.  

• WE-cycle, Aspen’s bike-share system, has stations at the Meadows campus.  

• Familiarize yourself with local transportation options, many free, including the Downtowner shuttle. Many hotels in town also offer free shuttle services. Check with your hotel concierge to see if this is available where you are staying.  

Accessibility 

• Improving access to a safe and comfortable concert experience is a top priority for the AMFS. If you require assistance, please call our Box Office (970-925-9042) prior to your arrival or ask an AMFS staff member upon your arrival. 

• All Festival facilities are wheelchair accessible. Transport chairs are available upon request from a parking attendant upon your arrival, or by calling the Box Office. 

• Elevator access to the orchestra level of the Michael Klein Music Tent is available on the West side of the Michael Klein Music Tent, and in the main lobby of Harris Concert Hall. 

• Trained service animals are welcome in AMFS facilities and concert venues. 

• Assistive listening pamphlets and headphones are available upon request. The pamphlet can walk you through how to download an assistive listening app on your phone or mobile device. 

• ADA seating is located throughout the Michael Klein Music Tent and Harris Concert Hall and designated on the seating charts. 

• If you need assistance in selecting and purchasing ADA seats, please visit our Box Office during open hours or call 970-925-9042. 

Seat Reservations and General Admission 

• Most ticketed events at the Michael Klein Music Tent, Harris Concert Hall, and Wheeler Opera House are reserved, except for Dress Rehearsals, Harris Hall Classes, and High Notes lectures, where seating is General Admission.   

Performance Venues

• The Aspen Music Festival and School has two concert venues: the Michael Klein Music Tent and Harris Concert Hall, and the Bucksbaum Campus  for teaching, rehearsing, and select performances. In addition, events take place in venues around town and throughout the Roaring Fork Valley as far as Glenwood Springs. Find more information about our performance venues, including seating charts, here.  

Concessions and Merchandise  

• Concessions and merchandise are available for purchase at the Tent grounds during Aspen Festival Orchestra, Aspen Chamber Symphony, and Special Event performances taking place at the Michael Klein Music Tent. Posters and select merchandise can be purchased online during the off season.  

Concert Policies

Doors open 30 minutes before the listed concert start time. Once the concert starts, late arrivals will be seated based on that concert’s late seating policy, as defined by the artist or artists. Intermission details will be included in each concert program. 

• Non-orchestral personnel and all non-essential personnel are prohibited from accessing backstage spaces of the Michael Klein Music Tent and Harris Concert Hall. On some occasions, artists may greet patrons on the Paepcke Terrace or the Harris Concert Hall Plaza following performances. 

• Please turn off all cell phones, alarms, pagers, and other audible electronic devices before the concert.  

• Audience members may take photographs before and after the concert, as well as during intermission and applause. No photography or recording of any kind is permitted during the performance. 

• No food or drinks other than bottled water or beverages contained in approved AMFS drinkware are allowed in the concert venues. Beverages contained in approved AMFS drinkware are only permitted in the Klein Music Tent.

• Concerts are recommended for children over six. Children over the age of 4 are permitted to attend concerts if they can observe concert behavior. Except for specific young people’s events, children under four will not be admitted.  

• Pets are not permitted in any concert facility. Trained service animals are welcome. Pets are permitted on the David Karetsky Music Lawn. All dogs must be kept on a leash while on the Aspen Meadows grounds, including while on the David Karetsky Music Lawn.  

• Smoking is not permitted on the concert grounds. This includes the Michael Klein Music Tent, Harris Concert Hall, the David Karetsky Music Lawn, the Kaye Music Garden, and surrounding grounds.  

Box Office and Ticketing Policies 

The Box Office is located inside the lobby of Harris Concert Hall.  

• If you forgot your ticket, visit the box office or call 970-925-9042 to have the ticket reprinted. If you can’t find your e-ticket, contact us to receive a new email confirmation that contains a link to your etickets.  

• All sales are final and there are no refunds. Should a performance be cancelled or postponed by AMFS due to unforeseen circumstances, the box office will contact all ticketholders via email with a choice of ticketing options.  Artist and repertoire changes are subject to change and refunds will not be issued.  If you cannot attend an event, you may donate your ticket by calling our Ticket Return Line at 970-205-5005 and leaving a detailed message prior to the event. 

• AMFS does not offer ticket exchanges for another performance or seat exchanges within an event.  All ticket sales are final.  In the case of an unforeseen health issue prohibiting access to previously purchased seats, patrons may contact the box office to discuss alternative access and ticket options. 

Lost and Found

• The Box Office will hold any personal items left in the facilities. Inquire at the Box Office or call (970) 925–9042. Please note that lost and found services are not available during performances and peak Box Office hours. The Festival cannot be responsible for personal property.  

Weather/Concert Attire

• Summers in Aspen are beautiful, but the weather is variable and it is best to come prepared. The Michael Klein Music Tent is a covered, open-air venue without temperature control. Evenings cool off considerably in the mountains and patrons should always bring a sweater or light jacket when attending evening events. There are umbrellas, fleeces, and blankets available for purchase at the Merchandise Kiosk. 

Campus Tours

• Backstage tours of the Michael Klein Music Tent and Harris Concert Hall are available on select Mondays from 12pm to 1pm. These tours offer visitors an opportunity to learn about the history of both performance venues and to view them from audience, musician, and backstage vantage points. Tours begin in front of the Tent entrance.  

• We also offer tours of the Matthew and Carolyn Bucksbaum Campus, completed in 2016, on select Mondays from 10 am to 11 am.  

Off-Season Events and Involvement

• Our Education and Community programs provide year-round educational programming to students of all ages in the Roaring Fork Valley.

• Join us for live events in the winter! Our Winter Music programming includes recitals by celebrated artists, live screenings of exquisite Metropolitan Opera productions at the Wheeler Opera House through The Met: Live in HD, and free rebroadcasts of select concerts from the previous summer.  

Support the Festival 

• There are many ways to support the Festival, including volunteering, providing housing for students, faculty, and staff during the summer, and giving.  

Stay Connected

• Please join our email list for regular updates about the festival. Connect with us on Instagram and Facebook and enjoy curated season playlists on Spotify.